{
  "version": "https://jsonfeed.org/version/1.1",
  "title": "ClinicOffice",
  "description": "Front-desk playbooks for outpatient practices.",
  "home_page_url": "https://clinicoffice.net",
  "feed_url": "https://clinicoffice.net/feed.json",
  "language": "en-US",
  "items": [
    {
      "id": "https://clinicoffice.net/blog/msp-questionnaire-for-the-front-desk/",
      "url": "https://clinicoffice.net/blog/msp-questionnaire-for-the-front-desk/",
      "title": "The MSP questionnaire, explained for the front desk",
      "content_text": "What Medicare Secondary Payer questions are for, when to ask them, and how they connect to COB denials—without reproducing a copyrighted CMS form.",
      "date_published": "2026-07-18T00:00:00.000Z",
      "tags": [
        "Medicare",
        "MSP",
        "COB",
        "intake"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/same-day-waitlist-that-fills-cancellations/",
      "url": "https://clinicoffice.net/blog/same-day-waitlist-that-fills-cancellations/",
      "title": "Building a same-day waitlist that fills cancellations",
      "content_text": "How to run a small, SMS-first waitlist so T-24 and same-day cancels become filled visits—not silent holes in the schedule.",
      "date_published": "2026-07-17T00:00:00.000Z",
      "tags": [
        "scheduling",
        "waitlist",
        "no-shows"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/copay-scripts-that-dont-feel-like-collections/",
      "url": "https://clinicoffice.net/blog/copay-scripts-that-dont-feel-like-collections/",
      "title": "Copay collection scripts that don’t feel like collections",
      "content_text": "Short, specific front-desk language for copays and prior balances—plus the compliance line you never cross: routine waivers without a documented hardship process.",
      "date_published": "2026-07-16T00:00:00.000Z",
      "tags": [
        "POS-collection",
        "copay",
        "scripts"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/co-16-vs-co-97-front-desk-denials/",
      "url": "https://clinicoffice.net/blog/co-16-vs-co-97-front-desk-denials/",
      "title": "CO-16 vs CO-97: two denials the front desk actually influences",
      "content_text": "CO-16 and CO-97 show up constantly on remits. Here is what those CARC codes mean in plain language, and which registration habits prevent the ones the front desk can actually stop.",
      "date_published": "2026-07-15T00:00:00.000Z",
      "tags": [
        "denials",
        "CARC",
        "front-desk"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/reading-a-271-response-line-by-line/",
      "url": "https://clinicoffice.net/blog/reading-a-271-response-line-by-line/",
      "title": "Reading a 271 response line by line",
      "content_text": "A front-desk guide to what matters in an X12 271 eligibility response: active coverage, cost-sharing, auth flags, and other-coverage hints—without needing to speak raw EDI.",
      "date_published": "2026-07-14T00:00:00.000Z",
      "tags": [
        "eligibility",
        "270-271",
        "front-desk"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/front-office-workflow-essentials/",
      "url": "https://clinicoffice.net/blog/front-office-workflow-essentials/",
      "title": "Front-Office Workflow Essentials for a Clean Claims Pipeline",
      "content_text": "The front office is ground zero for clean claims. A repeatable daily workflow—intake, eligibility, charge capture, reconciliation—prevents most denials before they start.",
      "date_published": "2026-05-30T00:00:00.000Z",
      "tags": [
        "practice-operations",
        "intake",
        "billing"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/reducing-no-shows-without-overbooking/",
      "url": "https://clinicoffice.net/blog/reducing-no-shows-without-overbooking/",
      "title": "Reducing No-Shows Without Overbooking: A Practical Guide for Solo Practices",
      "content_text": "No-shows cost a solo practice real revenue per slot. Here's a reminder cadence, card-on-file policy, and cancellation language that reduces gaps without punishing good patients.",
      "date_published": "2026-05-29T00:00:00.000Z",
      "tags": [
        "scheduling",
        "no-shows",
        "operations"
      ]
    },
    {
      "id": "https://clinicoffice.net/blog/2026-telehealth-billing-rules-update/",
      "url": "https://clinicoffice.net/blog/2026-telehealth-billing-rules-update/",
      "title": "2026 Telehealth Billing Rules: What Solo Practices Need to Know",
      "content_text": "POS codes, modifier rules, audio-only policy, and behavioral health permanence: a plain-language summary of telehealth billing requirements heading into 2026.",
      "date_published": "2026-05-28T00:00:00.000Z",
      "tags": [
        "telehealth",
        "billing",
        "policy"
      ]
    }
  ]
}